All posts by Amy Cameron

Never Miss a Wine Delivery! New Local Pickup is Here.

Door tag AGAIN? We all know the feeling. Missing deliveries is annoying. Waiting around for deliveries when you could be doing something else? Even more annoying.

Well now there’s a solution. Introducing Wine.com Local Pickup, the simple way to never miss another wine delivery.

WHAT IS IT?

Local Pickup is our partnership with FedEx that dramatically simplifies the wine delivery process. We ship your order directly to any of 2,000 FedEx stores nationwide – it’s your choice! You then have five business days to pick it up, whenever it’s convenient for you. Many locations are even open nights and weekends. No more waiting for a delivery; no more door tags when you miss one.

HOW DOES IT WORK?

It’s simple. Just choose Local Pickup in your cart at checkout. Choose a FedEx store location that works for you, and we’ll send your order there. When it arrives, you’ll receive an email and phone call letting you know to come pick it up. Swing by when you’re out running errands or on your way home from work. Your package will be there waiting for you! An adult signature is still required, of course.

DOES STEWARDSHIP APPLY?

Yes! Your StewardShip free shipping benefit applies to every order sent everywhere, including the 2,000 participating FedEx stores across the country.

WHEN CAN I TRY IT OUT?

Right now. Just choose Local Pickup for your delivery destination in the shopping cart and you’ll be prompted to choose your most convenient FedEx Store location. When your order arrives at the FedEx store, you’ll be notified via email and phone. You can pick it up any time you like in the next five business days.

You’ll never miss a wine delivery again!

Introducing our brand new website!

You might have noticed that things look a little different around here. Scratch that, A LOT different. Welcome to our newly-redesigned website, created with you, the customer, at the very center. The first of many changes are now live, so we’d like to show you around.

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THE WORLD OF WINE AT YOUR FINGERTIPS
It’s now easier to find the perfect bottle. Here’s how:

New navigation: Our main navigation has been re-organized and simplified with easy-to-use menu cards. You’ll find categories for Wine, Gifts and Discover (more on that one later). Categories like regions, varietals, and popular lists are now right there to see.

New expandable/collapse-able categories on the left side of every search page: Whether you’re shopping by price, vintage, region, or…anything really, there are now more ways than ever to narrow down to your desired list.

New gift categories: We re-organized our massive gift assortment into categories that make more sense, to help you find the right gift, for the right occasion, at the right price. Popular gift categories are easily accessible through our re-designed menu card in the website’s top navigation.

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SHARING OUR PASSION FOR WINE
Our new look better captures our excitement for great wine. Whether you’re toasting major milestones or relaxing with friends on the weekend, wine represents the shared moments and memories of our daily lives. To reflect that, we added a few key touches to the website.

Remodeled homepage: Our goal is to help you better enjoy wine by providing a broad selection of great choices, offering help and advice when you need it and making shipping and delivery free and convenient for our customers. Those messages are now beautifully displayed right up front, where it counts.

Brilliant photography: You’ll notice that category pages are now topped by images showcasing the real vineyards, regions, and varietals that go into each wine.

THE PERSONAL TOUCH
Wine.com is so much more than a website that sells wine. We’re real people who enjoy wine (and food, and travel, and…the list goes on) as much as you do. Check out our new Discover menu in the top navigation to see the following features:

Live chat: Real-time, convenient help from a wine expert during business hours.

Easy-to-browse lists of wines recommended by our staff.

Quick suggestions on wines you might like based on your past purchases.

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These are just a few of the upgrades we’ve made to the Wine.com website. We’re always looking to improve the customer experience, so please check out the new site and let us know your feedback.

Many more exciting changes are in the works. Stay tuned and until then, Cheers from the Wine.com Team!